Shipping policy
Shipping & Delivery Policy
At Barksey, we know how exciting it is to receive something new for your four-legged friend! We aim to get your order packed and on its way as quickly as possible.
1. Delivery Within Ireland
We offer delivery throughout the Republic of Ireland.
- Free delivery on orders over €50.
- For orders of €50 or less, delivery charges are calculated at checkout.
- Orders are typically prepared and dispatched within 1–2 working days.
- Delivery usually takes 2–5 working days after dispatch.
Delivery times are estimates and may vary during busy periods or due to circumstances outside our control.
2. Northern Ireland & International Shipping
We are happy to consider orders from Northern Ireland and further afield!
If you're ordering from outside the Republic of Ireland, please contact us at support@barksey.ie before placing your order so we can confirm delivery availability and costs.
International delivery charges, estimated delivery times and any applicable customs charges will be confirmed before your order is finalised.
3. Order Processing
Orders are processed Monday to Friday, excluding public holidays.
Once your order has been dispatched, we'll send you a confirmation email. Tracking information will be provided where available.
4. Delivery Issues
If your order hasn't arrived when expected, please contact us at support@barksey.ie with your order number.
We'll be happy to investigate and help resolve the issue.
If an order is lost or damaged during delivery, we'll work with you to arrange an appropriate solution in line with your consumer rights.
5. Incorrect Delivery Details
Please double-check your delivery address before completing your purchase.
If you notice a mistake, contact us as soon as possible at support@barksey.ie and we'll do our best to correct it before dispatch.
6. Contact Us
For any questions about shipping or delivery, please get in touch.
Barksey
Email: support@barksey.ie
Website: www.barksey.ie