Returns & Refunds Policy

We want you and your dog to be happy with your purchase from Barkley.ie.

Returns

Customers may request a return within 14 days of receiving their order.

To be eligible for a return:

• Items must be unused and in their original condition.

• Items must be returned in original packaging where possible.

Non-Returnable Items

For hygiene reasons, we may not be able to accept returns on used pet products unless the item is faulty.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be processed back to the original payment method.

Return Shipping

Customers are responsible for return shipping costs unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and order details.

Contact

For all return enquiries, please contact:
support@barksey.ie